{"id":23119,"date":"2025-02-11T21:51:08","date_gmt":"2025-02-11T21:51:08","guid":{"rendered":"https:\/\/nordigate.com\/zenzone038\/?page_id=23119"},"modified":"2025-02-11T22:27:03","modified_gmt":"2025-02-11T22:27:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/zenzone038.nl\/nl\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"23119\" class=\"elementor elementor-23119\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fb19abd elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default sc_gradient_animation_none sc_fly_static\" data-id=\"fb19abd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-40993e1 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"40993e1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-cc51ca6 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"cc51ca6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bf34448 sc_fly_static elementor-widget elementor-widget-trx_sc_title\" data-id=\"bf34448\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div\t\tclass=\"sc_title sc_title_decoration\" ><span class=\"sc_item_subtitle sc_title_subtitle sc_align_center sc_item_subtitle_above sc_item_title_style_decoration sc_item_subtitle_with_custom_color trx_addons_inline_1990096190\">Frequently Asked Questions<\/span><h2 class=\"sc_item_title sc_title_title sc_align_center sc_item_title_style_decoration sc_item_title_tag trx_addons_inline_1275471481\"\n\t\t\t><span class=\"sc_item_title_text\">FAQ<\/span><\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ddc28bb sc_fly_static elementor-widget elementor-widget-toggle\" data-id=\"ddc28bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-2321\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2321\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Booking & Arrival<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2321\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2321\"><ul><li><p><strong>What happens if I arrive late?<\/strong><br \/>Late arrival reduces your reserved time; no extra time will be granted. A penalty of \u20ac3 per minute applies for overstaying.<\/p><\/li><li><p><strong>Can I cancel or change my reservation?<\/strong><br \/>Cancellations must be made in advance. Last-minute bookings cannot be changed or canceled. Deposits are non-refundable.<br \/><strong>Bookings must be canceled at least 24 hours in advance if you wish to receive a refund of your deposit.<\/strong><\/p><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-2322\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2322\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Hygiene & Safety<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2322\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2322\"><ul><li><p><strong>Are there any hygiene requirements?<\/strong><br \/>Guests must shower before using the facilities and remove all jewelry.<\/p><\/li><li><p><strong>Do I need to wear slippers?<\/strong><br \/>Yes, wearing slippers is mandatory to prevent slipping hazards.<\/p><\/li><li><p><strong>Can I add products to the jacuzzi or pool?<\/strong><br \/>No, adding any products (shampoo, bath foam, etc.) to the pool or jacuzzi is strictly forbidden and will result in a heavy fine.<\/p><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-2323\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2323\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Food & Beverages<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2323\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2323\"><ul><li><p data-pm-slice=\"1 1 [&quot;list&quot;,{&quot;spread&quot;:false,&quot;start&quot;:882,&quot;end&quot;:1039},&quot;regular_list_item&quot;,{&quot;start&quot;:882,&quot;end&quot;:1039}]\"><strong>Can I bring my own food and drinks?<\/strong><br \/>No, outside food and drinks are not allowed. Our provided refreshments may only be consumed in the lounge area.<\/p><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-2324\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2324\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Facilities & Behavior<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2324\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2324\"><ul><li><ul data-spread=\"true\" data-pm-slice=\"3 3 []\"><li><p><strong>What if I damage a facility?<\/strong><br \/>Any damage caused to the facilities must be compensated by the renter.<\/p><\/li><li><p><strong>Is smoking allowed?<\/strong><br \/>No, smoking is prohibited. If smoke detectors are triggered, your visit will be terminated immediately, and extra costs will apply.<\/p><\/li><li><p><strong>Are alcohol and drugs allowed?<\/strong><br \/>No, alcohol, drugs, and intoxicants are strictly prohibited.<\/p><\/li><li><p><strong>Are children allowed?<\/strong><br \/>Yes, but they must be supervised at all times. Swim diapers are required for non-toilet-trained children.<\/p><\/li><li><p><strong>Who is responsible for lost items?<\/strong><br \/>ZenZone 038 is not responsible for lost or stolen personal belongings.<\/p><\/li><\/ul><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e12336 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"1e12336\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">Thank you for reading the rules. We wish you a pleasant spa experience at ZenZone 038!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-3b40735 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"3b40735\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions FAQ Booking &#038; Arrival What happens if I arrive late?Late arrival reduces your reserved time; no extra time will be granted. A penalty of \u20ac3 per minute&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-23119","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/zenzone038.nl\/nl\/wp-json\/wp\/v2\/pages\/23119","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zenzone038.nl\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zenzone038.nl\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zenzone038.nl\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zenzone038.nl\/nl\/wp-json\/wp\/v2\/comments?post=23119"}],"version-history":[{"count":0,"href":"https:\/\/zenzone038.nl\/nl\/wp-json\/wp\/v2\/pages\/23119\/revisions"}],"wp:attachment":[{"href":"https:\/\/zenzone038.nl\/nl\/wp-json\/wp\/v2\/media?parent=23119"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}